Terms of service

OVERVIEW

Welcome to KCLunaMax!

The terms "we", "us" and "our" refer to KCLunaMax. KCLunaMax operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). KCLunaMax is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at:

https://kclunamax.store/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information provided is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, colors, images and product appearance may vary depending on your device and screen settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations exactly as displayed online.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities sold to any person, geographic region or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. KCLunaMax reserves the right to accept or decline any order at its sole discretion.

Your order is not accepted until payment has been received and processed and KCLunaMax confirms acceptance.

If we do not accept, modify or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.

Returns and exchanges are subject exclusively to our Refund Policy available at:

https://kclunamax.store/policies/refund-policy

You represent and warrant that purchases are made for personal use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change without prior notice.

Unless expressly stated otherwise, prices do not include applicable taxes, shipping costs, customs duties or import fees.

You agree to provide current, complete and accurate payment and account information for all purchases made through the store.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

KCLunaMax is not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our reasonable control.

Ownership and risk of loss pass to the customer when products are delivered to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, graphics, images, videos, audio, product descriptions and website design, is the property of KCLunaMax, its licensors or partners and is protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes.

No content may be copied, reproduced, distributed, modified or exploited without prior written authorization.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

KCLunaMax is not responsible for examining or evaluating third-party content, products, services or websites.

Any use of third-party websites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

KCLunaMax is powered by Shopify, which enables us to provide the Services to you.

However, all sales and purchases made through this store are conducted directly between you and KCLunaMax.

Shopify is not responsible for any aspect of transactions between customers and KCLunaMax, including product quality, fulfillment, warranties or disputes.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy available at:

https://kclunamax.store/policies/privacy-policy

Because the Services are hosted by Shopify, certain personal information may also be processed by Shopify in accordance with Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read and accepted these privacy policies.

SECTION 11 - FEEDBACK

Any comments, suggestions, reviews, ideas or feedback submitted to KCLunaMax may be used by us without restriction and without compensation.

You represent that you own or control all rights to any feedback submitted.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the website that contains typographical errors, inaccuracies or omissions.

We reserve the right to correct such errors and to update information or cancel orders when necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services:

For unlawful purposes.
To violate intellectual property rights.
To distribute malicious software.
To transmit spam or misleading information.
To impersonate another person.
To interfere with website security or functionality.
To scrape, harvest or collect data without authorization.

Violation of these terms may result in suspension or termination of access.

SECTION 14 - AGENTS

This section applies to software agents, bots, automated services or artificial intelligence systems interacting with the Services.

Any such system must identify itself appropriately and comply with applicable technical restrictions imposed by KCLunaMax.

We reserve the right to restrict, block or regulate automated access to the Services at any time.

SECTION 15 - TERMINATION

We may suspend or terminate access to the Services at any time, with or without notice, if we determine that these Terms have been violated.

Any obligations incurred before termination shall remain enforceable.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products provided through the Services are offered on an "as is" and "as available" basis.

To the maximum extent permitted by law, KCLunaMax disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, KCLunaMax shall not be liable for indirect, incidental, special, punitive or consequential damages arising from the use of the Services or products purchased through the Services.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless KCLunaMax, its affiliates, partners and service providers from claims, liabilities, damages, losses and expenses resulting from your violation of these Terms or misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service, together with any policies published on the website, constitute the entire agreement between you and KCLunaMax regarding the use of the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our prior written consent.

KCLunaMax may assign its rights and obligations at any time.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Chile.

Any dispute arising from these Terms or the use of the Services shall be submitted to the competent courts of Santiago, Chile.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify or replace any part of these Terms at any time by posting updates on this website.

Continued use of the Services after such changes constitutes acceptance of those changes.

SECTION 25 - CONSUMER RIGHTS

Nothing in these Terms of Service shall limit or exclude any rights granted to consumers under applicable Chilean consumer protection laws, including Law No. 19.496 on the Protection of Consumer Rights.

Consumers residing in Chile shall retain all mandatory rights established by applicable law.

SECTION 26 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Email:
contacto@kclunamax.store

Website:
https://kclunamax.store

Refund Policy:
https://kclunamax.store/policies/refund-policy

Shipping Policy:
https://kclunamax.store/policies/shipping-policy

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